Aster DM Healthcare is one of the largest healthcare groups in the MENA region, operating 366+ medical establishments across 7 countries. With over 19,657 employees, including doctors, nurses, and medical staff, Aster provides a full spectrum of healthcare services, including hospitals, clinics, pharmacies, and diagnostic centers.
Before implementing Infinite Master Data Management (MDM), Aster DM Healthcare faced several challenges:
🔹 Manual data processing – Managing data from multiple sources was time-consuming, costly, and prone to errors.
🔹 Duplicate & inconsistent records – Multiple entries for the same products led to procurement and stock management issues.
🔹 Lack of approval process visibility – Delays in order processing due to manual approval workflows.
🔹 Complex multi-country operations – Each location had different regulatory, procurement, and tax requirements.
Aster needed a centralized and automated solution to improve data accuracy, visibility, and efficiency across its operations.
To address these challenges, Aster DM Healthcare partnered with Infinite IT Solutions to implement Infinite MDM, a cloud-based SaaS solution that integrates with Aster’s ERP and supply chain systems.
✔ Automated data management – Eliminating manual processing & duplicate records.
✔ Centralized platform – Consolidating all master data (products, services, medical inventory) in one place.
✔ Improved procurement workflow – Standardizing product classification and approval processes.
✔ Full regulatory compliance – Adjustments for regional tax and availability requirements.
✔ Intuitive search & real-time updates – Enabling medical staff to access accurate product data instantly.
The 6-week implementation resulted in a fully digital and transparent system, reducing human errors and enhancing operational efficiency.
The adoption of Infinite MDM delivered tangible benefits:
✅ 70% faster ordering process – Optimized procurement cycle.
✅ 80% increase in user satisfaction – Improved usability for doctors, pharmacists, and managers.
✅ 3x increased efficiency in hospital supply management.
✅ Elimination of duplicate data & errors – Enhancing compliance and accuracy.