Canpol Sp. z o.o. SKA is a leading manufacturer of baby accessories, distributing its Canpol babies and LOVI brands across 40+ countries. The company serves both traditional and modern retail channels, supplying major chains like Auchan, Rossmann, and Super-Pharm, as well as working with distributors.
Before implementing Infinite SFA, Canpol faced several challenges:
🔹 High system maintenance costs – The previous mobile sales system required expensive updates to stay aligned with technological advancements.
🔹 Limited sales process automation – The existing system lacked flexibility and required manual reporting, slowing down operations.
🔹 Fragmented sales data – Sales reps had no real-time access to stock levels, orders, and promotions.
🔹 Inefficiencies in sales team management – No digital tools for tracking sales performance and setting KPIs.
To drive growth and efficiency, Canpol sought a cost-effective, fully digital, and scalable Sales Force Automation (SFA) solution.
Canpol partnered with Infinite IT Solutions to implement Infinite SFA, a modern sales-support system designed for real-time sales tracking, reporting, and team management.
✔ Seamless ERP Integration – Connecting Infinite SFA with Canpol’s ERP system for real-time data exchange.
✔ Mobile sales app – Sales reps access live inventory, order status, and promotions anytime.
✔ Automated order processing – Secure, fully digital ordering process reduces errors and saves time.
✔ GPS-enabled tracking – Managers monitor sales reps' routes and task completion.
✔ Built-in KPI monitoring – Sales performance tracking for better decision-making.
A pilot phase with four sales representatives allowed Canpol to fine-tune the solution before a full rollout, ensuring a smooth transition to the new system.
The impact of Infinite SFA was immediate and measurable:
✅ Substantial cost savings – Lower maintenance costs and elimination of outdated manual processes.
✅ Faster order-to-cash process – Accelerated data exchange between Canpol headquarters and sales reps.
✅ Improved customer service – Sales reps provide real-time product recommendations based on stock and promotions.
✅ Efficient sales route tracking – GPS data enables managers to optimize field sales operations.
✅ Streamlined reporting – Reduced the need for additional manual reports and phone updates