Customer Success

Black Red White Optimizes HR & Sales Monitoring with Infinite Workflow

Written by Admin | Apr 10, 2025 5:15:31 AM

Black Red White S.A. is Poland’s largest furniture manufacturer and distributor, with a presence in 55 international markets, including Europe, Japan, Israel, Canada, and Mexico. The company is known for its high-quality products and commitment to modern technological solutions and environmental sustainability.

The Challenge: Complex HR & Sales Monitoring Processes

Before implementing Infinite Workflow, Black Red White faced significant challenges in:
πŸ”Ή Sales force monitoring – Lack of an automated system for tracking sales performance and employee development.
πŸ”Ή Bonus calculation complexities – Varied showroom structures and diverse employment levels made bonus management inefficient.
πŸ”Ή Corrective action tracking – No structured process for managing employee development programs.
πŸ”Ή Limited data accessibility – Employees, managers, and executives lacked real-time visibility into sales performance.

To improve HR efficiency and sales monitoring, Black Red White needed a scalable, configurable solution to manage bonus calculations and corrective action programs.

 

The Solution: Infinite Workflow for HR & Sales Process Optimization

Black Red White partnered with Infinite IT Solutions to deploy Infinite Workflow, a fully configurable document and process management system tailored for HR and sales performance monitoring.

βœ” Real-time sales tracking – Employees access their current and historical sales performance.
βœ” Customizable bonus calculation system – Adaptable to various employee roles and sales structures.
βœ” Automated corrective action management – Ensuring effective employee development programs.
βœ” Integration with BI, ERP, and sales systems – Enabling data synchronization across departments.
βœ” Scalable & configurable framework – Allowing BRW’s HR team to independently manage system adjustments.

Despite the complexity of bonus algorithms and showroom diversity, Infinite successfully delivered a flexible and intuitive solution

 

The Results: Greater Transparency & Employee Development

βœ… Sales employees access real-time performance data – Enhancing motivation and goal-setting.
βœ… Managers monitor team performance & corrective actions – Ensuring sales efficiency and staff development.
βœ… Executives gain a holistic sales overview – Enabling strategic decision-making and commission optimization.
βœ… Fully automated bonus management – Eliminating manual calculations and administrative workload.