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Infinite has been our IT systems provider since 2004. The implementation of EDI system automated the flow of documents (such as invoices and orders). The delivery of our products takes place faster now, while the cost of order processing is noticeably lower.

Tomasz Bekasiewicz
IT Manager

Knowledge Center
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Black Red White Optimizes HR & Sales Monitoring with Infinite Workflow

Black Red White Optimizes HR & Sales Monitoring with Infinite Workflow

Black Red White S.A. is Poland’s largest furniture manufacturer and distributor, with a presence in 55 international markets, including Europe, Japan, Israel, Canada, and Mexico. The company is known for its high-quality products and commitment to modern technological solutions and environmental sustainability.

The Challenge: Complex HR & Sales Monitoring Processes

Before implementing Infinite Workflow, Black Red White faced significant challenges in:
πŸ”Ή Sales force monitoring – Lack of an automated system for tracking sales performance and employee development.
πŸ”Ή Bonus calculation complexities – Varied showroom structures and diverse employment levels made bonus management inefficient.
πŸ”Ή Corrective action tracking – No structured process for managing employee development programs.
πŸ”Ή Limited data accessibility – Employees, managers, and executives lacked real-time visibility into sales performance.

To improve HR efficiency and sales monitoring, Black Red White needed a scalable, configurable solution to manage bonus calculations and corrective action programs.

 

The Solution: Infinite Workflow for HR & Sales Process Optimization

Black Red White partnered with Infinite IT Solutions to deploy Infinite Workflow, a fully configurable document and process management system tailored for HR and sales performance monitoring.

βœ” Real-time sales tracking – Employees access their current and historical sales performance.
βœ” Customizable bonus calculation system – Adaptable to various employee roles and sales structures.
βœ” Automated corrective action management – Ensuring effective employee development programs.
βœ” Integration with BI, ERP, and sales systems – Enabling data synchronization across departments.
βœ” Scalable & configurable framework – Allowing BRW’s HR team to independently manage system adjustments.

Despite the complexity of bonus algorithms and showroom diversity, Infinite successfully delivered a flexible and intuitive solution

 

The Results: Greater Transparency & Employee Development

βœ… Sales employees access real-time performance data – Enhancing motivation and goal-setting.
βœ… Managers monitor team performance & corrective actions – Ensuring sales efficiency and staff development.
βœ… Executives gain a holistic sales overview – Enabling strategic decision-making and commission optimization.
βœ… Fully automated bonus management – Eliminating manual calculations and administrative workload.

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