The Building Research Institute (ITB) is a leading research institution in Poland, specializing in construction industry innovation for over 75 years. The institute conducts 3,000+ research reports, 600 expert opinions, and 700 technical evaluations annually, supporting the development of modern construction standards.
Before implementing Infinite Workflow, ITB struggled with:
🔹 Manual handling of administrative and research documents – Slowing down approvals and record-keeping.
🔹 Limited digital tracking of scientific projects – Research documentation, laboratory equipment, and accreditation processes were not centralized.
🔹 High workload in processing purchase invoices – Handling 1,000 invoices per month required significant administrative effort.
🔹 Lack of automated internal communication – Employees relied on outdated methods for announcements and requests.
🔹 Need for ERP system integration – No structured data exchange between ITB's ERP system and research records.
To improve efficiency, transparency, and collaboration, ITB sought an advanced workflow automation system.
ITB partnered with Infinite IT Solutions to deploy Infinite Workflow, a fully digital document management and automation platform.
✔ Digitalized document processing – All administrative, financial, and research-related documents are now handled electronically.
✔ Automated invoice processing – Streamlining purchase approvals and financial documentation.
✔ Comprehensive research tracking – Managing scientific works, research methods, and laboratory equipment records.
✔ Employee request automation – Streamlining applications for conference participation, training, and equipment procurement.
✔ Internal communication support – Facilitating organization-wide announcements and updates.
✔ ERP system integration – Enabling real-time data exchange between ITB’s research and financial systems.
The system was rolled out in three key phases, ensuring a smooth transition to fully automated workflows.
✅ 1,000+ invoices processed digitally per month – Faster approvals and cost accountability.
✅ 8,000+ cases handled annually – Optimizing document flow across departments.
✅ 3,500+ research methods and 4,000+ laboratory devices managed seamlessly.
✅ Significant cost reduction – Less manual processing, faster document handling.
✅ Improved research data accessibility – Keeping up-to-date records on accreditations and ongoing studies.