ITB Improves Research & Administration with Infinite Workflow

The Building Research Institute (ITB) is a leading research institution in Poland, specializing in construction industry innovation for over 75 years. The institute conducts 3,000+ research reports, 600 expert opinions, and 700 technical evaluations annually, supporting the development of modern construction standards.

The Challenge: Inefficient Document & Process Management

Before implementing Infinite Workflow, ITB struggled with:
🔹 Manual handling of administrative and research documents – Slowing down approvals and record-keeping.
🔹 Limited digital tracking of scientific projects – Research documentation, laboratory equipment, and accreditation processes were not centralized.
🔹 High workload in processing purchase invoices – Handling 1,000 invoices per month required significant administrative effort.
🔹 Lack of automated internal communication – Employees relied on outdated methods for announcements and requests.
🔹 Need for ERP system integration – No structured data exchange between ITB's ERP system and research records.

To improve efficiency, transparency, and collaboration, ITB sought an advanced workflow automation system.

The Solution: Infinite Workflow for Research & Administration

ITB partnered with Infinite IT Solutions to deploy Infinite Workflow, a fully digital document management and automation platform.

✔ Digitalized document processing – All administrative, financial, and research-related documents are now handled electronically.
✔ Automated invoice processing – Streamlining purchase approvals and financial documentation.
✔ Comprehensive research tracking – Managing scientific works, research methods, and laboratory equipment records.
✔ Employee request automation – Streamlining applications for conference participation, training, and equipment procurement.
✔ Internal communication support – Facilitating organization-wide announcements and updates.
✔ ERP system integration – Enabling real-time data exchange between ITB’s research and financial systems.

The system was rolled out in three key phases, ensuring a smooth transition to fully automated workflows.

The Results: Increased Efficiency & Research Transparency

✅ 1,000+ invoices processed digitally per month – Faster approvals and cost accountability.
✅ 8,000+ cases handled annually – Optimizing document flow across departments.
✅ 3,500+ research methods and 4,000+ laboratory devices managed seamlessly.
✅ Significant cost reduction – Less manual processing, faster document handling.
✅ Improved research data accessibility – Keeping up-to-date records on accreditations and ongoing studies.