Customer Success

How Koita Foods Transformed Sales Operations with Infinite Data Automation

Written by Admin | Apr 10, 2025 5:15:38 AM

Koita Foods is a premium dairy company founded in 2012, now operating in 10+ countries. The company supplies its products both directly and through distributors to major retailers, including Carrefour, Spinneys, and Amazon.ae.

 

The Challenge: Manual Order Processing & Inefficiencies

Before implementing Infinite Data Automation Suite, Koita Foods struggled with:
🔹 Time-consuming manual order processing – Handling LPOs (Local Purchase Orders) from Carrefour’s 100+ stores took up to 3 hours daily.
🔹 High operational costs – Manual data entry led to inefficiencies and human errors.
🔹 Lack of real-time visibility – Sales tracking and reporting were fragmented.

Koita sought a scalable automation solution to streamline order management and improve its supply chain efficiency.

 

The Solution: Infinite Data Automation Suite

To address these challenges, Koita Foods partnered with Infinite IT Solutions to deploy a customized Data Automation system, ensuring seamless integration with DEAR Systems (Koita’s ERP).

Key features of the implementation:
✔ Automated order processing – Orders from Carrefour, Spinneys, and Amazon.ae are now handled in real time.
✔ 100% data accuracy – Eliminating manual errors in sales orders.
✔ Direct API integration – Infinite developed a custom API to connect with Koita’s ERP, enabling system-to-system document exchange.
✔ Seamless G Suite Integration – Automating CSV file handling for order processing.

The 6-week implementation resulted in a fully integrated and sustainable platform, allowing Koita to scale operations efficiently.

 

The Results: Increased Efficiency & Cost Savings

The impact of Infinite’s Data Automation Suite was immediate and measurable:
✅ 3+ hours saved daily per retailer – Staff productivity significantly improved.
✅ Faster order processing & fulfillment – Leading to a higher SLA with retailers.
✅ Fully automated sales order management – With 100% data accuracy.
✅ Integration with UAE’s biggest retailers – Carrefour, Spinneys, and Amazon.ae.