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Infinite has been our IT systems provider since 2004. The implementation of EDI system automated the flow of documents (such as invoices and orders). The delivery of our products takes place faster now, while the cost of order processing is noticeably lower.

Tomasz Bekasiewicz
IT Manager

Knowledge Center
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1 min read

How Koita Foods Transformed Sales Operations with Infinite Data Automation

Koita Foods is a premium dairy company founded in 2012, now operating in 10+ countries. The company supplies its products both directly and through distributors to major retailers, including Carrefour, Spinneys, and Amazon.ae.

 

The Challenge: Manual Order Processing & Inefficiencies

Before implementing Infinite Data Automation Suite, Koita Foods struggled with:
🔹 Time-consuming manual order processing – Handling LPOs (Local Purchase Orders) from Carrefour’s 100+ stores took up to 3 hours daily.
🔹 High operational costs – Manual data entry led to inefficiencies and human errors.
🔹 Lack of real-time visibility – Sales tracking and reporting were fragmented.

Koita sought a scalable automation solution to streamline order management and improve its supply chain efficiency.

 

The Solution: Infinite Data Automation Suite

To address these challenges, Koita Foods partnered with Infinite IT Solutions to deploy a customized Data Automation system, ensuring seamless integration with DEAR Systems (Koita’s ERP).

Key features of the implementation:
✔ Automated order processing – Orders from Carrefour, Spinneys, and Amazon.ae are now handled in real time.
✔ 100% data accuracy – Eliminating manual errors in sales orders.
✔ Direct API integration – Infinite developed a custom API to connect with Koita’s ERP, enabling system-to-system document exchange.
✔ Seamless G Suite Integration – Automating CSV file handling for order processing.

The 6-week implementation resulted in a fully integrated and sustainable platform, allowing Koita to scale operations efficiently.

 

The Results: Increased Efficiency & Cost Savings

The impact of Infinite’s Data Automation Suite was immediate and measurable:
✅ 3+ hours saved daily per retailer – Staff productivity significantly improved.
✅ Faster order processing & fulfillment – Leading to a higher SLA with retailers.
✅ Fully automated sales order management – With 100% data accuracy.
✅ Integration with UAE’s biggest retailers – Carrefour, Spinneys, and Amazon.ae.

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