Iglomen Streamlines B2B Sales with the Infinite Marketplace Platform

Iglomen Streamlines B2B Sales with the Infinite Marketplace B2B Platform

Iglomen, one of Poland’s leading frozen food distributors, has taken a major step toward modernizing how it serves business customers. By implementing the Infinite Marketplace platform, the company has streamlined its sales processes, automated order handling, and built a unified system for communicating with B2B partners.

Why a change was needed

Iglomen works with hundreds of clients in both the HoReCa (hotel, restaurant, catering) sector and retail. Its previous ordering system couldn’t keep up with the company’s growth — it lacked flexibility, automation, and real-time data flow.

“The previous solution we tried to launch didn’t meet our expectations – it had limited functionality, and communication with the platform operator left a lot to be desired. Infinite responded quickly and flexibly, offering full integration with our TEMA ERP system. Thanks to that, we were able to get up and running in a short time and start achieving our business goals.”

Rafał Mazur, Iglomen Sp. z o.o.

A new approach to online sales

The Infinite team delivered a full implementation of the Marketplce B2B platform, which automates the entire sales process — from order placement to invoicing. The system integrates with the company’s ERP (TEMA), synchronizing product data, inventory levels, payments, and credit limits in real time.

The platform features a clean, modern interface that each user can personalize. It supports both HoReCa and retail customers, and its intuitive navigation makes it easy to use from day one.

Implementation process

The rollout went smoothly, with no downtime or disruption to day-to-day operations. The Infinite team worked closely with Iglomen’s staff, providing fast responses and practical solutions throughout the process.

“I really appreciated how quickly the Infinite team reacted — it’s clear they understand the client’s perspective. Our conversations were straightforward, and their approach to problem-solving was truly professional.”

— Rafał Mazur, Iglomen Sp. z o.o.

Results

The new platform has delivered measurable improvements:

• Shorter order-processing times
• Less manual workload for the sales team
• Full automation of document workflows
• A single communication hub for all clients
• Flexible pricing and customer-specific offers

Next steps

Iglomen plans to move 20% of its total sales to the Marketplce platform by the end of 2025. This will free up sales and telesales staff to focus on building relationships rather than processing routine orders.

“More and more of our customers want to place orders online, so investing in eHurtownia was a natural next step for us.”

— Rafał Mazur, Iglomen Sp. z o.o.

In summary

With Infinite Marketplce, Iglomen gained a tool that simplifies everyday operations, centralizes data, and supports the company’s long-term digital growth. The platform is now an integral part of Iglomen’s sales strategy and sets a new standard for how the company serves its B2B partners.